Privacy Policy

Personal Information

We may collect the following information when you register or use our services:

• Full name
• Date of birth
• Gender
• Phone number
• Email address
• National identification details (where required)
• Physical address
• Emergency contact information

Health Information

Depending on the services you use, we may collect:

• Medical history
• Consultation records
• Prescriptions
• Laboratory test results
• Imaging reports
• Treatment notes
• Allergies and medication information

Provider Information

Healthcare providers may provide:

• Professional registration details
• Medical license information
• Qualifications and certifications
• Practice location information
• Areas of specialization

Technical Information

We may automatically collect:

• Device information
• Browser information
• IP address
• Operating system
• App usage information
• Diagnostic and crash reports

We use collected information to:

• Provide healthcare-related services
• Facilitate appointment booking
• Enable communication between patients and healthcare providers
• Process payments
• Verify provider credentials
• Improve platform performance
• Provide customer support
• Detect fraud and abuse
• Comply with legal and regulatory obligations

YetuHealth only shares medical information:

• With healthcare providers selected by the patient
• When required to deliver healthcare services
• When required by law
• With the patient's explicit consent

Patients control which providers can access their health records through the platform.

YetuHealth may send:

• Appointment reminders
• Consultation notifications
• Prescription updates
• Service announcements
• Security alerts

Payments processed through YetuHealth may be handled by authorized payment service providers.

We may share information with:

• Licensed healthcare providers
• Laboratories
• Pharmacies
• Ambulance service providers
• Payment processors
• Government authorities when legally required

YetuHealth implements appropriate technical and organizational safeguards to protect information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

While we strive to protect your information, no system can guarantee absolute security.

We retain information only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain medical records where required by applicable laws

YetuHealth may provide healthcare services for minors through parents, guardians, or legally authorized representatives.

Where required, parental or guardian consent will be obtained prior to collecting or processing information relating to a minor.

Users may:

• Access their information
• Correct inaccurate information
• Request deletion of eligible information
• Withdraw consent where applicable
• Request a copy of their personal information

Requests may be submitted using the contact information in Section 15.

Users may request account deletion at any time.

Certain medical records may be retained where required by law, regulation, or legitimate healthcare purposes.

Where services involve cloud infrastructure or international service providers, information may be processed in countries outside the user's jurisdiction while maintaining appropriate safeguards.

YetuHealth may integrate with third-party services including:

• Payment providers
• Communication services
• Analytics services
• Identity verification providers

These services operate under their own privacy policies.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of YetuHealth after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions regarding this Privacy Policy or our privacy practices, contact: